Product Audit
Users dropping off? Engagement flatlining?
Our Product Audit provides a clear, in-depth assessment to identify precisely where and why your product may be underperforming. Through direct conversations with your customers, we uncover specific pain points and gaps in their experience, we will enable your team to focus on the issues that matter most and drive meaningful improvement.



What is a Product Audit?
This is the bit where we all go ‘A-ha!”
The LEAP Product Audit is a data-driven deep dive into your product’s user experience, functionality, and performance. We analyse real user behaviour, reveal friction points, and give you a clear action plan to improve retention, conversions, and satisfaction – so you can evolve with confidence.
Why run a Product Audit?

Uncover hidden UX issues blocking growth within weeks.

Make smarter UX improvements and focus on high-impact changes first.

Boost engagement & retention by optimising the user experience.

Validate your roadmap and align your product strategy with real user needs.
Product Audit Tip
The biggest issues aren’t always the most obvious. Pay close attention to user behaviour – where they hesitate, drop off, or get frustrated.

Our Case Studies