Product Audit
Users dropping off? Engagement flatlining?
Our Product Audit delivers a clear, in-depth assessment of your digital product to pinpoint precisely where and why it's underperforming. By speaking directly with your customers, we uncover real pain points and experience gaps to give your team the insights needed to prioritise fixes and drive meaningful ROI.



What is a Product Audit?
This is the bit where we all go ‘A-ha!”
Evolve with confidence. The BeTheLeap Product Audit is a data-driven deep dive into your product’s user experience, functionality, and performance. We analyse real user behaviour, reveal friction points, and give you a clear action plan to improve retention, conversions, and satisfaction.
Why run a Product Audit?

Uncover hidden UX issues blocking growth within weeks

Focus on improving the high-impact UX changes first that amplify your business and your revenue

Boost engagement & retention by optimising the user experience

Validate your roadmap and align your product strategy with real customers' requirements
Product Audit Tip
The biggest issues aren’t always the most obvious. Pay close attention to user behaviour, where they hesitate, drop off, or get frustrated.

Our Case Studies
How these companies used the Product Audit to make a better customer experience.

Reinventing Adtech with AI and Privacy
We improved and simplified the experience of ad marketplace focused on carrier‑validated data, privacy‑centric solutions, and immersive formats to reinforce trust and innovation in mobile advertising.
See how we helped Ericsson Emodo.

Innovating how sport connects and captivates GenZ Fans
Changing the game industry for sports fans with personalised experiences that keep them in the know.
See how we helped Takes.

Simplifying background verification access
We created a seamless way for individuals to view, manage, and share their background screening data - empowering trust and transparency with just a few taps.
See how we helped Certn.